All personal data transmitted to and from 5jli is protected by 256-bit SSL encryption — the same standard used by leading Philippine banks and financial institutions.
5jli stores player personal data in access-controlled, segregated environments. Only authorised personnel with a legitimate operational need may access your data.
5jli processes personal data in alignment with the Republic Act No. 10173 — Data Privacy Act of 2012 — and the rules and regulations of the National Privacy Commission.
5jli does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used to operate and improve 5jli services only.
5jli gives you meaningful control over non-essential cookies. You can adjust your cookie preferences at any time through the settings available on the 5jli platform.
Filipino players have clear rights under the Data Privacy Act — including access, correction, and deletion. 5jli makes exercising these rights straightforward and free of charge.
5jli is committed to protecting the privacy and personal data of every Filipino player who uses its Platform. This Privacy Policy ("Policy") governs the processing of personal data by 5jli in connection with the operation of the 5jli website at 5jli.org, its associated gaming services, payment processing integrations, and customer support functions.
This Policy is to be read alongside the 5jli Terms & Conditions and Responsible Gaming Policy. Together, these documents constitute the complete agreement governing your relationship with 5jli.
5jli acts as the data controller for the personal data of registered account holders and site visitors. We process personal data in alignment with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and applicable PAGCOR compliance frameworks governing online gaming platforms.
2.1 Registration Data. When you create a 5jli account, we collect the following personal data: full legal name, date of birth, email address, mobile phone number (including networks such as Globe, Smart, or DITO), and username. This information is required to create and maintain your 5jli account.
2.2 Identity Verification Data. For the purposes of KYC (Know Your Customer) compliance and age verification, 5jli may collect copies of government-issued identity documents including but not limited to: PhilSys ID, UMID, passport, driver's licence, or barangay certification where applicable. These documents are held in secure, access-controlled storage.
2.3 Financial Data. 5jli collects payment information necessary to process deposits and withdrawals, including GCash wallet identifiers, PayMaya account references, and bank account details (BPI, BDO, Metrobank). 5jli does not store complete card numbers or full banking credentials — payment processing is handled through secure, encrypted channels.
2.4 Transaction Data. 5jli records all financial transactions associated with your account, including deposit amounts, withdrawal requests, game wagers, bonus applications, and wallet balance histories.
2.5 Gameplay Data. 5jli records your gaming activity on the Platform, including game sessions, bet amounts, game outcomes, session durations, and responsible gaming tool usage. This data is used for fraud prevention, dispute resolution, and platform improvement.
2.6 Technical Data. 5jli automatically collects technical information when you access the Platform, including IP address, device type, operating system, browser type and version, session timestamps, and clickstream data. This information is used for security, fraud prevention, and analytics purposes.
2.7 Communications Data. If you contact 5jli support via Live Chat or email, we retain records of those communications including the content of your messages, chat transcripts, and resolution notes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, mobile number, DOB | Account creation & identity |
| KYC / Identity | PhilSys ID, UMID, passport copy | Age verification, AML compliance |
| Financial | GCash number, bank account ref. | Deposits & withdrawals |
| Transactions | Deposit history, wagering records | Account management, disputes |
| Gameplay | Game sessions, bet amounts, outcomes | Fraud prevention, responsible gaming |
| Technical | IP address, device ID, browser type | Security, fraud detection |
| Communications | Support chat transcripts, emails | Customer service, dispute resolution |
5jli uses the personal data we collect for the following purposes:
5jli processes your personal data on the following legal grounds, consistent with the Data Privacy Act of 2012:
5.1 5jli does not sell, rent, or trade your personal data to third parties for their own commercial purposes.
5.2 5jli may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
5.3 All third parties with whom 5jli shares personal data are required to process that data in accordance with applicable law and 5jli's data protection standards.
6.1 5jli retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and accounting obligations.
6.2 Account data is retained for a minimum of five (5) years following account closure, consistent with AML record-keeping obligations under Philippine law. Identity verification documents are retained for the same minimum period.
6.3 Transaction records are retained for a minimum of five (5) years from the date of the relevant transaction.
6.4 Marketing data is retained until you withdraw your consent to receive marketing communications, at which point it is deleted within thirty (30) days.
6.5 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
5jli implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5jli will notify you and the National Privacy Commission in accordance with the DPA's breach notification requirements.
8.1 5jli uses cookies and similar tracking technologies on its Platform. Cookies are small text files placed on your device that enable the Platform to function correctly, remember your preferences, and collect analytics data.
8.2 5jli uses the following categories of cookies:
8.3 You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the 5jli Platform.
As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by 5jli:
To exercise any of the above rights, contact the 5jli Data Protection Officer via Live Chat on the Platform or at [email protected]. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
The 5jli Platform is strictly for individuals aged 21 years or older. 5jli does not knowingly collect personal data from individuals under 21 years of age. If 5jli becomes aware that it has inadvertently collected personal data from an underage individual, that data will be deleted and the associated account closed immediately.
If you are a parent or guardian and believe that your child under 21 has registered at 5jli, please contact our support team immediately via Live Chat or at [email protected].
11.1 Some of the third-party service providers engaged by 5jli — including game platform providers and cloud infrastructure providers — may process personal data outside the Philippines.
11.2 Where personal data is transferred outside the Philippines, 5jli takes steps to ensure that such transfers comply with the data export requirements of the Data Privacy Act of 2012, including requiring receiving parties to maintain data protection standards consistent with Philippine law.
11.3 5jli does not transfer personal data to jurisdictions that do not provide adequate protections for data subjects without implementing appropriate safeguards, such as contractual data processing agreements incorporating DPA-compliant obligations.
12.1 5jli reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, regulatory requirements, or 5jli's data processing practices.
12.2 Material changes will be communicated to registered 5jli account holders via email or an in-platform notification at least seven (7) days before the revised Policy takes effect.
12.3 The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 5jli Platform following any revision constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or 5jli's processing of your personal data, please contact us:
You also have the right to raise concerns directly with the National Privacy Commission of the Philippines, the supervisory authority for data protection matters in the Philippines, if you believe that 5jli has processed your personal data in a manner inconsistent with the Data Privacy Act of 2012.
Play with confidence — 5jli protects your personal data with 256-bit encryption, DPA-compliant processing, and a transparent privacy framework built for Filipino players. Must be 21 or older.